+ Can multiple orders be combined?
Yes, if the orders you want to combine haven't already shipped, I am happy to combine and refund any difference in postage.
Email your request with order numbers to elsannastudio@gmail.com with the subject line COMBINE

+ Can I cancel my order?
Yes, providing your order hasn't already shipped.
Email your request with order number(s) to elsannastudio@gmail.com with the subject line CANCEL

+ Can I return my order?
Yes, within 30 days of receiving your order and providing the item(s) is/are in the original condition. You will be responsible for the return shipping costs.
Email you request with order number(s) to elsasnnastudio@gmail.com with the subject line RETURN

+ What are the stickers made from?
Planner sticker kits are printed on removeable matte sticker paper.
Script stickers are on either clear or white laser sticker paper, or removeable matte sticker paper.
Individual stickers are on either removeable matte sticker paper, clear/white laser paper, or white sticker vinyl.
Listings will state which material is used or will give you options to choose from.

+ Can I request a custom order?
Yes, I offer custom script sheets for planners and I offer custom vinyl decals.
See individual listings for more information.

+ Can I use coupon codes?
Yes. Coupon codes must be applied prior to checking out as they can not be applied retroactively.
Only one coupon code may be used per order.
Any promotional/freebies items that have a minimum spend threshold are based on the order total after any discounts/coupons have been applied and before any shipping costs are added.